Last updated July 30, 2026

Privacy Policy

This policy explains how CT Restore Inc. handles personal information when you contact us through this website, by email or by phone.

What this policy covers

Who is responsible: CT Restore Inc., 9-132 Railside Rd., Toronto, ON M3A 1A3. Privacy questions can be sent to [email protected] with “Privacy request” in the subject line.
Information you provide: Your name, phone number, email address, service address, selected service, message, photos or videos you email, and information you provide during a call. Please do not submit information that is not needed to assess your request.
Technical information: The website host may record standard server logs such as IP address, browser type, requested page and time of access for security and operation. The embedded Google map may receive browser and device information when it loads.

We use information only for the purposes connected to your inquiry, our operations and applicable obligations.

Respond and coordinate: To return your message, assess the requested service, confirm coverage, coordinate access and communicate about a project.
Prepare and document work: To prepare scopes, estimates and project records, and to communicate with an owner, property manager, consultant or adjuster when authorized or necessary for the work.
Operate securely: To filter spam, maintain the website, investigate misuse, keep business records and meet legal, insurance or contractual requirements.
No sale of personal information: CT Restore does not sell personal information submitted through this website.

Information is shared only when reasonably needed for the stated purposes.

Project participants: Information may be shared with authorized owners, property managers, trades, consultants, adjusters or insurers involved in the request. Insurers independently decide policy coverage and approvals.
Technology providers: Website hosting, form processing, email and mapping providers process information to deliver their services. Their systems may operate in other jurisdictions and are governed by their own terms and privacy practices.
Required disclosure: Information may be disclosed when required by law, a valid legal process, or to protect people, property or the integrity of our services.

We keep information only as long as reasonably needed for the inquiry, project records and applicable obligations.

Safeguards: We use administrative and technical safeguards appropriate to the information. No internet transmission or storage system can be guaranteed completely secure.
Access and correction: You may ask to access or correct personal information we hold about you, or request deletion where retention is not required. We may need to verify your identity before responding.
Withdraw consent: You may withdraw consent for future optional use by contacting us. This may limit our ability to respond or continue a requested service.
Policy changes: We may update this page when practices or providers change. The revision date at the top identifies the current version.

Email a privacy request and include enough detail for us to identify the relevant inquiry or project.