Dispatch is open · answered 24/7

24/7 emergency restoration in Toronto

Water, fire, smoke or mold in a Toronto building? A person answers, takes the address and assigns the right crew and equipment.

1-800-211-7640 Toll-free · 24 hours
  • IICRCCertified firm
  • WSIBCovered crews
  • ACMOAffiliated
  • XactimateInsurance-ready pricing

Adjusters and property managers: [email protected] · Xactimate estimates on request

Toronto losses, handled as one file

From one flooded unit to a building-wide loss, CT Restore coordinates containment, drying, documentation and repairs.

Head office and warehouse
Crews, estimators and the equipment fleet work from 9-132 Railside Rd. in North York.
Mitigation through repair
We stabilize and dry first, document the work as it runs, and carry out repairs once the structure is ready.

Restoration services in Toronto

Toronto and the GTA

Call with the building address and what you can see. Dispatch confirms the details and assigns the response.

  • Toronto
  • East York
  • Scarborough
  • Etobicoke
  • North York
  • Thornhill
  • Richmond Hill
  • Newmarket
  • Markham
  • York Region
  • Mississauga

What happens when Toronto calls

The same sequence runs from one damaged unit to a whole building.

  1. Call

    1-800-211-7640 reaches dispatch, any hour. A coordinator records the address and assigns a crew.

  2. Stabilize

    Crews contain the damage, extract water where required and set the equipment the building needs.

  3. Document

    Visits are photographed and measured. Scope notes and readings build the insurance file as the work runs.

  4. Restore

    Once mitigation is complete, repair crews restore drywall, paint, flooring and other damaged finishes.

Built for Toronto buildings

Multi-residential

Apartment and condo losses, scoped and documented unit by unit with careful work around residents and daily life.

Commercial

Offices, retail and industrial spaces, with work planned around keeping operations moving where conditions allow.

High-rise & multi-unit

Building-wide coordination for property managers and condo boards, with photos and progress organized by unit.

Insurance-ready from the first visit

The file builds while the work runs, so the carrier can review the scope from mitigation through repair. The insurer independently decides policy coverage and approvals.

Photos and readings
Each visit is photographed and measured, room by room and unit by unit where a loss crosses the building.
Xactimate estimates
Estimates use line-item Xactimate pricing, with costs tied back to the documented scope.
Direct file contact
Adjusters and property managers can email [email protected] or call dispatch when a loss is active.

Damage in a Toronto building right now?

Call with the address and what you can see. Dispatch takes it from there.

Call 1-800-211-7640

Toronto restoration questions

What should I have ready when I call?

The building address, the type of damage, when it started and whether water or another hazard is still active. If you have an insurance file number, keep that nearby too.

Do you work with insurance adjusters?

Yes. Documentation begins on the first visit, estimates are prepared in Xactimate and the file stays current while mitigation and repairs proceed.

Can I rent drying equipment in Toronto?

Commercial dehumidifiers, air movers, air scrubbers and related equipment are available from the Railside Rd. warehouse. Call first because availability changes daily.

Dispatch is open right now

Toronto losses do not wait for business hours.

A person answers, any hour of any day, takes the address and gets the right response moving.

1-800-211-7640 Toll-free · 24 hours

Not urgent? Email [email protected]

ACMO WSIB IICRC Partner
Call 1-800-211-7640 — 24/7