Dispatch is open · answered 24/7
Water damage restoration
Floods, burst pipes, sprinkler discharge, sewer backups and flooded parking levels. One call starts extraction, drying and repairs, any hour of the day.
- 24/7Emergency line answered
- MeasuredMoisture readings guide the scope
- MonitoredDrying progress is documented
- CoordinatedOwner, manager and adjuster updates
Early action can limit how far water travels. If water is still moving, call 1-800-211-7640 now
What we handle
- Floods and burst pipes
- Storm flooding, failed supply lines, radiator and sprinkler discharge. We extract standing water with submersible pumps and heavy-duty vacuums, then dry the structure.
- Sewer and septic backups
- Contaminated water needs more than drying. Affected areas are cleaned and sanitized based on the source of the water before any rebuilding starts.
- Wet basements and parking levels
- Below-grade floods in homes, mechanical rooms and parkades. Safety comes first: crews are trained to locate and neutralize electrical hazards before entering.
- Leak detection and investigation
- A leak can show up far from its source. Thermal imaging cameras read temperature differences to find hidden water and buried pipe runs without opening walls.
Extract, dry, monitor, restore
The water protocol, on every job. Nothing is torn out that can be saved.
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Extract
Call, and a crew responds with pumps and vacuums. Standing water goes first, contents are protected and moved clear.
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Dry
Moisture detection maps how far water travelled. Air movers and dehumidifiers are matched to the materials, and wall cavities are ventilated where needed.
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Monitor
Equipment readings are checked daily. Drying ends when the numbers say the materials are back to normal moisture content, not before.
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Restore
Drywall, paint, flooring and finishes. Our repair crews rebuild what could not be saved, and the job closes documented for your insurer.
Standing water right now?
Shut off the water if you can reach the valve safely, and stay clear of outlets and panels. Then call. We will walk you through the next steps.
Drying is the saving
Proper structural drying restores soaked materials instead of replacing them. That is the difference between a repair and a gut job.
- Commercial drying equipment
- Air movers, dehumidifiers, cavity dryers and air scrubbers, asset-tagged and matched to every loss from our own warehouse. See equipment rental for the full fleet.
- Saved, not scrapped
- Wood floors, cabinets, wall coverings, documents and electronics can often be dried in place. We verify with meters before anything is written off.
- Insurance-ready from the first visit
- Photos, moisture readings and scope notes from day one. Estimates in Xactimate, the same system insurance adjusters use, and we work directly with your insurer to verify costs. See insurance claims.
Water damage questions
How fast can you be on site?
Dispatch is answered 24/7. Call 1-800-211-7640; the coordinator confirms coverage, crew availability and an estimated arrival window for your address and the conditions reported.
Will my insurance cover water damage?
Coverage depends on your policy and the source of the water. What we control is the paper trail: every job is documented from the first visit and priced in Xactimate, the same system insurance adjusters use. We work directly with your insurer to verify costs.
Can my floors and cabinets be saved?
Possibly. Controlled structural drying can preserve some wet materials, depending on the water category, exposure time and material condition. We take moisture readings before recommending removal.
How long does drying take?
It depends on the materials and how much water they took on. We check the equipment daily and remove it only after the readings confirm everything is back to normal moisture content.
Dispatch is open right now
Water does not wait for morning.
Every hour in the first day decides what can be saved. Call, and a crew gets moving.
1-800-211-7640 Toll-free · 24 hoursNot urgent? Email [email protected]
